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VidOn Box Shipments Change notice [First Batch]

VidOn Box

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#21 James

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Posted 13 October 2014 - 02:11 AM

Good luck with Prepaid and Top up codes. Still no reply from support so I cannot test the box :bs2:

 

We will add you top up card as soon as possible today.

Sorry for any inconvenience caused

 

The code is automatically added to vidon.me account when you purchase VidOn Box via website

For tester, the code is manually added. 


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#22 addman

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Posted 13 October 2014 - 10:00 PM

Strange mine came today even though it appeared to be stuck at Shenzhen yesterday.
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#23 cBc

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Posted 14 October 2014 - 12:35 AM

Mine finally shows having moved out of customs, yay.



#24 DrTrololo

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Posted 14 October 2014 - 08:32 AM

Just received mine too.



#25 drusier

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Posted 14 October 2014 - 01:12 PM

2014-10-10 00:00:00 China Post Accettato nel paese CINA in data 10-OTT-2014 2014-10-10 00:00:00 China Post In lavorazione presso il paese CINA in data 10-OTT-2014 2014-10-10 01:55:53 Shenzhen Sent to CRI processing center on 2014-10-10 01:55. 2014-10-10 00:37:12 Shenzhen Processing in BFE warehouse on 2014-10-10 00:37.

 

HI James I don't want waiting november for received the videonbox it's possible refound me?



#26 Wolly Xu

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Posted 15 October 2014 - 02:16 AM

Hi, drusier, your box is on its way, and it is only 5 days since your box began to be shipped. Please be patient. Thanks for your support!



#27 adcr

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Posted 15 October 2014 - 01:40 PM

Destination - Chile

 

The item (RT225358341HK) left Hong Kong for its destination on 8-Oct-2014

 

I need more information about my product



#28 cBc

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Posted 16 October 2014 - 03:34 PM

Mine showing (arrived at sorting facility) 3 days ago.

Has any US buyer received theirs yet? This is so frustrating. :ldln:



#29 bdreams

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Posted 16 October 2014 - 04:14 PM

Not received mine yet since sept 23

#30 adcr

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Posted 16 October 2014 - 06:55 PM

Me too, I need a answer, the delivery it´s slow very slow, y pay 23 sept and today 16 oct my product is not here



#31 cBc

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Posted 17 October 2014 - 03:58 PM

Mine showing (arrived at sorting facility) 3 days ago.

Has any US buyer received theirs yet? This is so frustrating. :ldln:

Finally seeing some movement on this, though it's across the country from me still =(

2014-10-16 17:26:00 USPS Secaucus, NJ, DEPARTURE COURIERS FACILITY

 

Another week still... :sad:



#32 sherrycg

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Posted 17 October 2014 - 04:41 PM

I'm happy to see my box is out of customs.  However, the process of shipping does not appear to be very efficient.  The final destination is in NJ, less than 2 hours from Secaucus but below is what shows on tracking.  So my box is now 4 hours further away than it was yesterday :(

 

2014-10-17 02:31:00 USPS Elkridge, MD, ARRIVAL DESTINATION COURIERS FACILITY
2014-10-16 13:18:00 USPS Secaucus, NJ, DEPARTURE COURIERS FACILITY
2014-10-16 09:30:00 USPS Secaucus, NJ, PROCESSED
2014-10-16 05:53:00 USPS Secaucus, NJ, ARRIVAL COURIERS FACILITY
2014-10-15 05:00:00 USPS Secaucus, NJ, PICKED UP BY SHIPPING PARTNER
2014-09-27 04:33:00 USPS , , ELECTRONIC NOTIFICATION RECEIVED
2014-10-13 09:42:00 United States Arrived at destination sort facility on 2014-10-13 09:42
2014-10-13 09:42:00 United States Waiting for delivery on 2014-10-13 09:42
2014-10-07 11:53:00 United States Waiting for customs clearance on 2014-10-07 11:53


#33 Wolly Xu

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Posted 18 October 2014 - 01:16 PM

When the box arrived at US, then USPS will take your package and delivery it to your address, that's out of our control. We can not tell them which route is the right route to delivery certain item.

We hope you can receive your box asap. Good Luck!



#34 cBc

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Posted 18 October 2014 - 02:32 PM

When the box arrived at US, then USPS will take your package and delivery it to your address, that's out of our control. We can not tell them which route is the right route to delivery certain item.

We hope you can receive your box asap. Good Luck!

 

Actually the moment it leaves the VidOn facility , it is out of your control. It is just that ordering from Asia in general can be frustrating for some of us, since the shipment processes don't seem very well organized, at least compared to other parts of the world. Hopefully this will improve in time with more companies in Asia doing direct business to more customers around the world. That and if the amount of fake & knockoff products can be eliminated. I have been burned numerous times ordering items described as being "authentic" from Chinese companies, only to get something that's junk.



#35 vodevil

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Posted 20 October 2014 - 02:03 PM

ezif00.jpg

 

This is my current state... I have one question regarding to CUSTOM TAXES, which in another post I have asked. Do I still need to pay the "import fees" (IVA in my country)? Because the logistics company (Avangate) you've hired already have charged that! And they charged with the shipment costs included. Now if I have to pay the IVA in my country, the value will be on 76,25 USD ( Vidon.me box + shipment + VAT) and not on the value of the box itself which is 49 USD. 

I want some answers please. 



#36 Wolly Xu

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Posted 20 October 2014 - 04:36 PM

The price on the receipt is 15€, I guess you don't need to pay the IVA.



#37 vodevil

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Posted 20 October 2014 - 06:59 PM

The price on the receipt is 15€, I guess you don't need to pay the IVA.

 

I hope so Wolly :)



#38 drusier

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Posted 21 October 2014 - 05:23 AM

Wolly XU why my vidonbox is always stop to ship day?

154zyj5.jpg



#39 drusier

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Posted 22 October 2014 - 06:16 AM

Today my track number is change but is always 2014/10/10

what does it mean?

34t4a34.jpg



#40 Wolly Xu

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Posted 22 October 2014 - 06:59 AM

It means your package has been shipped on Oct. 11. The information on the Internet is heavily delayed, because it's already Oct. 22 today.







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