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Q&A: How can i check where my package is?

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#21 hasse61

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Posted 06 October 2014 - 11:28 AM

Hi willynanita.

I believe the shipping info will be updated after the chinese holidays,as the shipping partner also have holidays untill tomorrow.

holidays from 1 to 7´th of october

Regards Hasse



#22 hdmkv

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Posted 06 October 2014 - 05:43 PM

Mine's the same willynanita.



#23 willynanita

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Posted 06 October 2014 - 10:15 PM

Nice, let's wait, then.



#24 hasse61

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Posted 06 October 2014 - 11:09 PM

Hi

Just tried to track my package again.

It seems it has been sent by HongKong Post,and our national post (Postdanmark) writes that the shipment has been startet in the country of sender  on the 6 october. 

Edit 7 october: Package has left china.

I used trackitonline.ru.

The trackingnumber is now the one for HongKong Post.(As seen on the page under "View the proof:")

Hope this will be of help?

Regards Hasse



#25 willynanita

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Posted 08 October 2014 - 11:33 PM

Mine is still the same, it hasn't shipped from China.



#26 magnetic_storm2025

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Posted 09 October 2014 - 12:59 AM

Wolly Xu

 

you and staff said   We have already shipped out your boxes, please track your order from here with your order number or email

 

the first batch of units before the holiday from Oct. 1st, 2014 to Oct. 7th, 2014

 Now on Oct 8 Checked tracking on http://www.ec-firstclass.org , http://www.chukou1.com ,  and On https://www.usps.com/

says Not Found,  The first two sites said exported Shenzhen port on 2014-10-03

so shipped out before holiday but No really just sent to the logistics company,  where are the units please.



#27 NowWhat

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Posted 09 October 2014 - 07:18 AM

I'm in the US and apparently my unit is waiting to get through customs:

 

2014-10-06 21:53:00 United States Waiting for customs clearance on 2014-10-07 11:53

 

So I guess there's hope!



#28 drusier

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Posted 09 October 2014 - 09:41 AM

Wolly Xu why when put my order numerber to http://vidon.me/order_track.htm Sorry, no order tracking info.



#29 Wolly Xu

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Posted 09 October 2014 - 10:44 AM

Wolly Xu why when put my order numerber to http://vidon.me/order_track.htm Sorry, no order tracking info.

Hi, due to some unexpected reasons, we have changed the shipment way. For more details, please read this notice.



#30 drusier

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Posted 09 October 2014 - 11:10 AM

Hi, due to some unexpected reasons, we have changed the shipment way. For more details, please read this notice.

No I never change the shipment way my order numer is 31587543.



#31 hdmkv

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Posted 09 October 2014 - 12:04 PM

I'm a little confused... here's my tracking info. My box is coming as originally shipped? When I track on usps.com, it continues to show "not found".

 

tracking_zps22bd88bf.jpg



#32 Chris4424

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Posted 09 October 2014 - 01:15 PM

I'm a little confused... here's my tracking info. My box is coming as originally shipped? When I track on usps.com, it continues to show "not found".

 

tracking_zps22bd88bf.jpg

Once it clears customs then the USPS tracking should start working if you are lucky. Depending on your location the USPS tracking might start working on the day of delivery to you.



#33 willynanita

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Posted 09 October 2014 - 02:27 PM

I just noticed that my package is in the US.

 

2014-09-27 04:33:00 USPS , , ELECTRONIC NOTIFICATION RECEIVED

2014-10-07 11:53:00 United States Waiting for customs clearance on 2014-10-07 11:53

2014-10-06 11:53:00 United States Arrived at destination port on 2014-10-06 11:53

2014-10-05 11:20:00 InDelivery Departed on 2014-10-05 11:20

2014-10-03 11:20:00 Shenzhen Arrived at export port on 2014-10-03 11:20

2014-09-26 18:48:00 Shenzhen Order Received on 2014-09-26 18:48

2014-09-26 22:28:29 Shenzhen Sent to CUE processing center on 2014-09-26 22:28.

2014-09-26 22:07:13 Shenzhen Processing in BFE warehouse on 2014-09-26 22:07.

 

I kept seeing: ELECTRONIC NOTIFICATION RECEIVED dated 2014-09-27 and I thought that was the last point check and that it was stuck, when it actually started shipping on the 5th of October.

 

Now I am happy.


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#34 tarku

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Posted 09 October 2014 - 03:37 PM

so I guess I am affected by the shipping issues then

 

*sigh*

 

 2014-09-28 11:33:08 Shenzhen Sent to HTM processing center on 2014-09-28 11:33.

2014-09-26 19:47:20 Shenzhen Processing in BFE warehouse on 2014-09-26 19:47.



#35 hasse61

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Posted 10 October 2014 - 06:59 PM

Hi.

Just got back from work,my VidOn-boxes have arrived,i ordered 2 and recieved two separate packages.

Lucky me, no problems with the customs,each package was marked as "gift,and value as 15.00 *1 ",and i did not have to pay the postman anything.

Normally they charge  for each package that has to go through the customs.

Now i known what to do this weekend (when i get the time).

Hope the rest of you will get your boxes soon,sad that the logistics-partner has problems with their shipments.

Regards Hasse



#36 SeeMoreDigital

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Posted 10 October 2014 - 07:09 PM

Nice one Hasse,

It looks like you've managed to get your VidOn Box before me...

I've been testing hardware media playback devices and software A/V encoders and decoders since 2001 | My Network Layout and A/V Gear | Please post in-accordance with the Forum Rules

I SUPPORT 'FAIR USE'. MY MORALS PREVENT ME FROM HELPING ANYONE WHO OBTAINS COPYRIGHTED CONTENT ILLEGITIMATELY

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#37 aihj1810

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Posted 11 October 2014 - 07:24 AM

My box has also arrived.

But has been held back because of incomplete addres.

I wrote to support. Hopefully i will get an answer what to do.

 

Status of item RT228740095HK
The shipment item may be delayed
The address is incomplete
Tracking events
 Date/Time Location Tracking event 10/10/2014 2:23 PM Gilleleje Distributionscenter, Denmark The address is incomplete10/10/2014 8:49 AM Gilleleje Distributionscenter
 Denmark The shipment item has arrived at the distribution terminal 10/9/2014 6:39 PM Internationalt Postcenter
 Denmark The shipment item has arrived at the country of destination. 10/7/2014 1:37 PM Internationalt Postcenter
 Denmark The shipment item has left the country of the sender 10/6/2014 10:45 AM Internationalt Postcenter
 Denmark The transport of the shipment item has started in the country of the sender


#38 alexkuzko

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Posted 12 October 2014 - 02:30 PM

What a fortunate guys! :)

Mine was not actually sent and it is a real pity for testers get their boxes after direct customers do... Pretty strange, sounds like a bad planning.


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#39 Skyliner

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Posted 13 October 2014 - 06:59 AM

@Alex: I totally agree since I am in quite the same Situation.



#40 hdmkv

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Posted 14 October 2014 - 12:31 PM

Mine now shows...

2014-09-27     04:33:00     USPS     , , ELECTRONIC NOTIFICATION RECEIVED
2014-10-13     09:42:00     United States     Arrived at destination sort facility on 2014-10-13 09:42
2014-10-13     09:42:00     United States     Waiting for delivery on 2014-10-13 09:42
2014-10-07     11:53:00     United States     Waiting for customs clearance on 2014-10-07 11:53
2014-10-06     11:53:00     United States     Arrived at destination port on 2014-10-06 11:53
2014-10-05     11:20:00     InDelivery     Departed on 2014-10-05 11:20
2014-10-03     11:20:00     Shenzhen     Arrived at export port on 2014-10-03 11:20
2014-09-26     18:48:00     Shenzhen     Order Received on 2014-09-26 18:48
2014-09-26     22:28:29     Shenzhen     Sent to CUE processing center on 2014-09-26 22:28.
2014-09-26     22:07:13     Shenzhen     Processing in BFE warehouse on 2014-09-26 22:07.

 

But, when tracking via the supplied USPS #, still "Not Found". Odd.







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