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Q&A: How can i check where my package is?

VidOn Box

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#1 joelbaker

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Posted 24 September 2014 - 07:51 AM

I bought two boxes. Now I want to know when will my boxes be delivered and how can i check the status. Thanks.



#2 Dillon

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Posted 24 September 2014 - 07:57 AM

I have the same question.



#3 Wolly Xu

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Posted 24 September 2014 - 08:50 AM

You can track your order from here after the logistics company shipped out your box.



#4 raskus

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Posted 24 September 2014 - 12:50 PM

When will the boxes start shipping?

Will we receive an email with the shipping number when they are shipped out?



#5 hdmkv

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Posted 24 September 2014 - 01:18 PM

I believe they said in about a week. But, when I check my order status via Avangate, I simply get a "Order complete. All products/services have been delivered." message. Um, no.



#6 Wolly Xu

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Posted 24 September 2014 - 01:44 PM

We cooperate with the third-party logistics company (http://www.chukou1.com), and we will send you an email with the tracking number after your box has been shipped out.



#7 magnetic_storm2025

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Posted 29 September 2014 - 05:38 AM

Wolly Xu

 

Delivery Time:

1. Your VidOn Box will be shipped within 7 days of your initial purchase.

2. The shipment may take anywhere from 7-15 days depending on your location.

 

It's day number 7 from the first run are the boxs going to be shipped today if not

Please change the time

 

I wish they would shipped from your logistics company to Like UPS

here in the usa it goes in postal mail and will take half a month from

went it get to shore

 

so i will get it maybe last week of October or November :sad:

 

PS.  that's if postal mail don't damage or lose it.



#8 Wolly Xu

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Posted 29 September 2014 - 05:52 AM

We have already shipped out your boxes, please track your order from here with your order number or email.



#9 Wolly Xu

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Posted 29 September 2014 - 08:12 AM

Please use your order number to check your tracking history if have purchased AV100/AV200 before.

 

Click the link below to check the status of your package.

http://vidon.me/order_track.htm



#10 Skyliner

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Posted 29 September 2014 - 11:25 AM

Still no delivery for the testers :bs2:



#11 raskus

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Posted 29 September 2014 - 12:28 PM

Great!
But when will we receive our mail with the tracking number?


  • GermanGigaDepp likes this

#12 Wolly Xu

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Posted 29 September 2014 - 02:09 PM

You don't need the tracking number, just use the order number or email to check the status on our website. 

http://vidon.me/order_track.htm



#13 Qshkil

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Posted 29 September 2014 - 04:16 PM

Hi,I purchased vidion box on 2014-09-23 but not receive shipping info.



#14 SeeMoreDigital

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Posted 29 September 2014 - 05:18 PM

Hi,I purchased vidion box on 2014-09-23 [/size]but not receive shipping info.


Did you bother to read Wolly Xu's above post?

I've been testing hardware media playback devices and software A/V encoders and decoders since 2001 | My Network Layout and A/V Gear | Please post in-accordance with the Forum Rules

I SUPPORT 'FAIR USE'. MY MORALS PREVENT ME FROM HELPING ANYONE WHO OBTAINS COPYRIGHTED CONTENT ILLEGITIMATELY

DEVICE: VidOn Box · SDK 1.4 · VidOn XBMC 1.0.0.0 (Gotham) and VidOn XBMC 15.2.2 (Kodi/Helix) · VMC (VidOn Media Center) 0.0.1.9 (Gotham)

EVERYONE PLEASE NOTE: ALTHOUGH I'M A FORUM MODERATOR, I'M NOT A 'VidOn.me' EMPLOYEE. AND AS SUCH, MY COMMENTS AND OPINIONS ARE MY OWN!


#15 GermanGigaDepp

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Posted 29 September 2014 - 05:46 PM

Do you have an aprox. date when we will be able to check the tracking?

I ordered the vidon box with the first batch at the 1st second it was possible  :smile:

 

Until now the system tells me that there is no shipment to track for me.

 

Thanks.



#16 nexzus

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Posted 29 September 2014 - 11:29 PM

Hopefully nothing major pops up as people start receiving and setting up their boxes during that time.



#17 Wolly Xu

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Posted 30 September 2014 - 03:48 AM

you can find the reference No. in the emails sent from Avangate after you have successfully purchased the box.

 

Use the reference to track your order.



#18 Chetwood

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Posted 30 September 2014 - 04:34 AM

Sorry, no order tracking info.



#19 hasse61

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Posted 30 September 2014 - 10:19 AM

Hi.
I´ve got an email from VidOnme ,that my boxes have been shipped out.
When i look in the order-tracking. and use my order number i can see it should be in the sorting center maybe allready in transit? On top is written "inDelivery"  and i have my tracking number.
Well done of VidOn :smile: they keept their promise and delivered to their logistics-partner within seven days.

I guess the Chinese holiday could delay everything,but its on its way.

Regards Hasse



#20 willynanita

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Posted 06 October 2014 - 11:07 AM

My tracking hasn't changed since it started the process, it still says: 

2014-09-27 19:33:00 USPS , , ELECTRONIC NOTIFICATION RECEIVED

 

And USPS can't find the tracking number.

 

Is this normal?







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