It seems that there're way many boxes suddenly come out of nowhere in the market that have our VidOn XBMC pre-installed without our permission. And this causes lots of operating problems and results in a bad user experience.
So, we need you to be aware that VidOn XBMC is only used on VidOn.me boxes currently, including AV100 and AV200, and the new box we are developing.
For non VidOn.me box users (your box pre-installed VidOn XBMC or you installed it yourself) encountering VidOn XBMC problems, please understand that we reserve the right not to provide any technical support on your boxes.
We will always move on to improve our products and service to make your entertainment life easier and better!