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Vidon Box Stuck when using remote control

Hardware

Best Answer Wolly Xu , 12 April 2016 - 10:10 AM

Please set the display output to 720p60Hz, 1080p60Hz will freeze the box when using remote after the start up.

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#1 calla92

calla92

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Posted 15 March 2016 - 09:00 PM

Hi,

 

I have an issue with my box ever since I bought it. When I first powered it on for the first time it demanded to be updated so I connected to a wifi and select update but it never finished and i could not reach the home screen so I had to manually download the update file from the the official website of vidon and update the box via usb drive.

 

After the issue that i am experiencing is that when you power on the device and  press the remote control the box doesnt respond and you have to switch it off removing power and then power it on and then the remote might work. It does not always happen like this sometimes it might work okay sometimes it might stuck.

 

Is this problem fixable?



#2 Wolly Xu

Wolly Xu

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  • Devices:VidOn Box
  • VidOn XBMC:v 15.2.2, v 14.2.1
  • VMC:v 0.0.1.9
  • SDK:v 1.4

Posted 12 April 2016 - 10:10 AM   Best Answer

Please set the display output to 720p60Hz, 1080p60Hz will freeze the box when using remote after the start up.







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