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Help, my VidOn Box is dead!

Hardware

Best Answer Joe , 17 July 2015 - 02:09 AM

Hey cbx,

 

Please contact service@vidon.me as soon as possible so we can get this sorted out for you.

 

Thanks you,

 

Joe

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#1 cbx

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Posted 12 July 2015 - 03:04 PM

Yesterday, I got m Vid.on-box from Vidon. It doesn't power on and shows no other function. I tried to reset it, changed the batteries of the remote, but with no success.

Has somebody a tip to get the device work?

#2 Dazzzzz

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Posted 13 July 2015 - 09:38 AM

Hi,

 

Do you have a different power adapter that you could try?



#3 Joe

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Posted 16 July 2015 - 09:39 AM

Hey cbx,

 

Where did you purchase your box from?



#4 cbx

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Posted 16 July 2015 - 03:46 PM

I got the box from VidOn.me
 
I tried another power adapter. I set it to 4.5 Volt, the power-light of the VidOn Box shortly flashes and than went off.
I second trial some minutes later has no success and the box didn’t power on.
A reset didn’t bring the box back too.

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#5 Joe

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Posted 17 July 2015 - 02:09 AM   Best Answer

Hey cbx,

 

Please contact service@vidon.me as soon as possible so we can get this sorted out for you.

 

Thanks you,

 

Joe



#6 cbx

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Posted 15 August 2015 - 08:06 AM

Hey Joe,

 

I contacted service@vidon.me. They suggested a refund. But I would like to get a working box.

 

Now I have nothing, no refund, no working box.

 

Cbx



#7 Dazzzzz

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Posted 16 August 2015 - 04:08 PM

Hey Joe,

 

I contacted service@vidon.me. They suggested a refund. But I would like to get a working box.

 

Now I have nothing, no refund, no working box.

 

Cbx

 

Well just accept the refund and order another box?







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