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Sub-category 9: Playback, Steaming and Transcoding

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#1 James

James

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Posted 16 April 2015 - 11:36 AM

Questions related to streaming, playback and transcoding tech support.

 

For official update: April 23rd, 2015

 

VidOn Server (PC version) Supports Hardware Acceleration for certain Graphics cards, please read the following FAQ.

 

Q: How can I enable Hardware Acceleration on the VidOn Server?

 

A:

1. VidOn Server’s Hardware Acceleration feature must first be supported by your graphics cards.

 

2. Please make sure your graphics card is up to date with the latest drivers.

Intel Graphics Driver Download: http: //www.intel.com/p/en_US/support

NVIDIA graphics Driver Download: http: //www.geforce.com/drivers

 

3. Current, the hardware acceleration feature is not supported on AMD graphics cards due to technical issues.

 

4. The VidOn Server will automatically detect your graphics card's information and compare it with your CPU to determine whether to enable Hardware acceleration.

 

5. If your PC has Intel Integrated Graphics, but Hardware acceleration is not enabled, please note the following:

 

Scenario 1:

The VidOn Server will automatically enable Hardware Acceleration if your PC has an Intel HD Graphics card which supports Intel® Quick Sync Video. If not, please enter Bios to enable IQS for your graphics card.

 

Scenario 2:

For PC’s using both an Intel integrated graphics card and a discrete graphics card, if discrete card is more powerful, the VidOn Server will automatically enable Hardware Acceleration; If the Intel integrated graphic card is better, then the card must support IQS to enable hardware acceleration. Please note that some old model laptops and motherboards may not be able to utilize this feature.

 

6. If you are using the following graphics cards (with CUDA 5.0 or higher), please be sure to install the driver released after Geforce WHQL 334.89 (Feb 2014 2014-2-18):

GeForce GTX 750 Ti

GeForce GTX 750

GeForce GTX 850M

GeForce GTX 950M

GeForce GTX 960M

For related information, please refer to: https: //developer.nvidia.com/cuda-gpus







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